Foster Care Case Assistant

Caritas Family Solutions•Effingham, IL

22h

About The Position

The Foster Care Case Assistant provides transportation for clients, supervises visitations, and supports the foster care program, including youth, foster parents, birth parents, and Foster Care Case Managers. The role involves coordinating and supporting case-related activities while working professionally with children, families, foster parents, service providers, and agency staff. The assistant must maintain appropriate boundaries, confidentiality, and accurate documentation, and follow agency and state procedures.

Requirements

High school diploma or GED.
Ability to work effectively with children, families, foster parents, and service providers while maintaining professionalism and appropriate boundaries.
Ability to work independently, exercise sound judgment, maintain confidentiality, and perform essential duties satisfactorily.
Strong written and verbal communication, active listening, organization, attention to detail, and accurate documentation skills.
Ability to establish positive working relationships and demonstrate professionalism, empathy, patience, and appropriate boundaries.
Ability to recognize concerns during supervised visitation, respond appropriately to unexpected situations, and follow established protocols.
Proficiency with Outlook, Word, database management systems, electronic documentation systems, and agency software platforms.
Ability to prioritize schedules, coordinate transportation and visitation activities, and complete tasks within required timeframes.
Ability to maintain documentation, enter information into agency databases, and follow agency policies and procedures.
Willingness to adopt trauma-informed practices and pursue ongoing professional development in trauma-informed care.
Reliable transportation and access to a reliable automobile.
Proof of continued auto insurance.
Valid driver’s license and current DMV record.

Nice To Haves

0–6 months of experience in human services or a related field; preferred but not required.
Experience working with children, families, foster care, social services, or related programs.
Knowledge of child welfare and foster care services, family visitation practices, documentation and recordkeeping, community resources, and trauma-informed care.
CPR/First Aid certification.

Responsibilities

Transport youth and families to and from parent-child visits, sibling visits, counseling appointments, medical appointments, schools, and other case-related activities.
Supervise family and sibling visits to ensure safe and appropriate interactions.
Maintain accurate, objective, and timely visitation notes and case documentation.
Communicate and collaborate regularly with assigned Foster Care Case Managers and supervisory staff.
Coordinate visitation schedules and appointments with youth, families, foster parents, and other service providers.
Support implementation of visitation plans and other case-related services.
Complete required agency and Department documentation in accordance with policies and procedures.
Maintain confidentiality of client information and records.
Follow agency and state guidelines for transportation safety, driving requirements, and rules of the road.
Travel frequently throughout the service area to provide support services.
Assist with additional program and case management support activities as assigned.
Perform additional duties as assigned.