Foster Care Case Assistant

Caritas Family Solutions•Mount Vernon, IL

22h

About The Position

The Foster Care Case Assistant supports Caritas Family Solutions’ foster care program by transporting clients, supervising family and sibling visits, and providing other support to youth, foster parents, birth parents, and Foster Care Case Managers. The role involves coordinating transportation and appointments, supporting visitation plans and related services, and working with families, service providers, and agency staff. The assistant maintains objective, accurate, and timely visitation notes and case documentation while protecting confidential information and following agency and state policies, including transportation safety requirements. The position requires frequent travel throughout the service area and may include additional program and case-management support duties as assigned. This is a full-time, nonexempt position in the Foster Care department, reporting to the Associate Program Director of Foster Care. The listed starting compensation is $17.25 per hour. Caritas Family Solutions describes itself as having served Illinois since 1947 and having over 500 team members. It maintains a drug-free workplace and is an Equal Opportunity Employer committed to a diverse and inclusive workplace.

Requirements

High school diploma or GED.
Ability to work effectively with children, families, foster parents, and service providers while maintaining professionalism and appropriate boundaries.
Ability to work independently, exercise sound judgment, maintain confidentiality, and perform essential duties satisfactorily.
Strong written and verbal communication, active listening, organization, and attention to detail.
Ability to maintain accurate documentation and case records.
Ability to establish positive working relationships with youth, birth families, foster families, service providers, and agency staff; demonstrate professionalism, empathy, patience, and appropriate boundaries.
Ability to recognize potential concerns during supervised visits, respond appropriately to unexpected situations, and follow established protocols.
Proficiency with Outlook, Word, database management systems, electronic documentation systems, and agency software platforms.
Ability to prioritize schedules, coordinate transportation and visitation activities, and complete tasks within required timeframes.
Ability to maintain documentation, complete visitation notes, enter information into agency databases, and follow agency policies and procedures.
Willingness to adopt trauma-informed interventions, principles, and practices and commitment to ongoing professional development in trauma-informed care.
Required access to reliable transportation and a reliable automobile.
Required proof of continued auto insurance.
Valid driver’s license and current DMV record required.

Nice To Haves

Experience in human services or a related field; 0–6 months is preferred but not required.
Experience working with children, families, foster care, social services, or related programs.
Knowledge of child welfare and foster care services, family visitation practices, documentation and recordkeeping, community resources, and trauma-informed care.
CPR/First Aid certification.

Responsibilities

Transport youth and families to and from parent-child and sibling visits, counseling and medical appointments, schools, and other case-related activities.
Supervise family and sibling visits and help ensure safe and appropriate interactions.
Maintain accurate, objective, and timely visitation notes and case documentation.
Communicate and collaborate regularly with assigned Foster Care Case Managers and supervisory staff.
Coordinate visitation schedules and appointments with youth, families, foster parents, and other service providers.
Support implementation of visitation plans and other case-related services.
Complete agency and Department documentation in accordance with policies and procedures.
Maintain confidentiality of client information and records.
Follow agency and state transportation safety guidelines, driving requirements, and rules of the road.
Travel frequently throughout the service area to provide support services.
Assist with additional program and case-management support activities as assigned.
Perform additional duties as assigned.