Administrative Assistant, Global COO

Royal Bank of Canada • Jersey City, NJ

7d • Onsite

About The Position

Provide senior-level administrative support to the Capital Markets, Global COO leadership team. The role manages executives’ busy Outlook calendars; coordinates complex internal and external scheduling, meetings, events, and domestic and international travel; and prepares leaders for meetings and events. It processes expense reports and pre-approvals, advises the team on travel and expense policies, and manages contingent workforce and Statement of Work processes, including consultant and contractor onboarding and offboarding.

The Administrative Assistant also supports technology requests, supply orders, recruiting and staff onboarding and offboarding, and the preparation of spreadsheets and presentations. The role handles routine activities independently, anticipates and communicates issues or delays, provides coverage in partnership with colleagues, adapts to shifting priorities, uses judgment in ambiguous situations, and leads ad hoc projects as requested. The position is based at Goldman Sachs Tower, 30 Hudson Street, Jersey City, New Jersey, and is full-time with a stated work week of 40 hours.

Requirements

• At least 5–7+ years of experience supporting senior executives within the finance industry.
• Bachelor’s degree or equivalent.
• Strong organizational skills, attention to detail, and time management.
• Ability to work independently and maintain a high level of professionalism.
• Ability to solve problems, remain calm under pressure, and thrive in a fast-paced environment.
• Ability to handle confidential information with discretion.
• Ability to manage multiple tasks and communicate priorities when needed.
• Ability to work in a dynamic, fast-paced environment and to organize, prioritize, multitask, and solve problems efficiently.
• Strong written and verbal communication skills.
• High proficiency in Microsoft applications, including Outlook, Word, Excel, and PowerPoint.
• Sound judgment and decision-making abilities.
• Ability to interact effectively and establish good working relationships with internal and external personnel.
• Excellent telephone etiquette.
• Self-starter with the ability to work independently.
• Technology proficiency and willingness to learn video conferencing platforms such as Webex, Zoom, and Teams.

Nice To Haves

• Curiosity and eagerness to take on more responsibility over time.
• Emotional intelligence and ability to build trust and rapport with senior leaders.

Responsibilities

• Provide senior-level administrative support to the Capital Markets, Global COO leadership team.
• Maintain executive Outlook calendars and coordinate complex scheduling across internal and external stakeholders.
• Organize and execute executive events and external onsite meetings.
• Arrange and coordinate domestic and international travel agendas.
• Process senior leaders’ expense reports, assist with expense pre-approval, and ensure compliance with policies and guidelines.
• Advise the team on travel and expense matters and other policies and procedures.
• Arrange in-person and virtual meetings and ensure executives are prepared for meetings and events.
• Manage the team’s Contingent Workforce Management and Statement of Work processes, including consultant and contractor onboarding and offboarding.
• Assist with technology requests, supply orders, and miscellaneous queries.
• Assist with recruiting and staff onboarding and offboarding, including requests for equipment setup and system access.
• Create and edit spreadsheets and presentations, and prepare materials for meetings by printing, copying, collating, and binding.
• Handle regular activities independently and provide advance notice of issues or delays.
• Work cooperatively with team members to provide overall coverage and backup support.
• Adapt to shifting priorities and make judgment calls in ambiguous situations.
• Lead and coordinate ad hoc projects as requested.

Benefits

• Comprehensive Total Rewards Program, including bonuses and flexible benefits.
• Competitive compensation and commissions, and stock where applicable.
• Discretionary bonus.
• 401(k) program with company-matching contributions.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Disability insurance.
• Paid time-off plan.
• Coaching and management opportunities to support development.
• Opportunities to make a difference and lasting impact.
• Dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and build close relationships with clients.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level