Administrative Assistant

PlayCore Careers•Carrollton, GA

15d

About The Position

The Administrative Assistant supports front-office operations and administrative processes. The role handles inbound calls and emails, greets and directs visitors, coordinates mail and deliveries, and maintains an organized, clean reception area. It also prepares installation manuals, production paperwork, occasional fabric drawings, and claims paperwork; creates and exports customer instruction packets to the OMS (Ft. Payne) drive; and sends pre-shipment installation information for qualifying products scheduled to ship within the next seven days. The assistant supports the General Manager as needed, prepares for guests and special functions, handles confidential financial and employee information, and performs other duties assigned by a Manager or Supervisor.

Responsibilities

Answer inbound calls and direct callers to the appropriate party based on their needs.
Prepare installation manuals for Plant 1 and Plant 2 and production paperwork for Plant 1.
Occasionally prepare fabric drawings for the Cut & Sew Department.
Prepare warranty, miss-ship, and damaged-product claim paperwork and deliver it to the appropriate department lead.
Assist the General Manager when needed.
Address emails as quickly as possible.
Greet visitors and direct them to the appropriate person or department.
Prepare for guests and special functions.
Coordinate and distribute mail and front-office deliveries.
Keep the reception area organized and clean.
Create and export instruction manuals, also called customer packets, to the OMS (Ft. Payne) drive.
Email pre-shipment installation information for full play structures, full shades, and shelters scheduled to ship within the next seven days of the report.
Manage confidential information, including financial and employee-related information.
Perform other duties assigned by a Manager or Supervisor.