Administrative Assistant

BAL•Richardson, TX

About The Position

The Administrative Assistant at the Administrative Services Center provides administrative support to the firm’s legal teams under the guidance of the Administrative Supervisor or Practice Support Manager. The role focuses on preparing documents accurately, meeting deadlines, and providing superior service to internal and external stakeholders. The position includes entering receipt and approval notice details into an internal database, preparing client letters and notifications, coordinating appointments, preparing withdrawal requests, updating ticket statuses, filing and uploading documents, copying and scanning, preparing shipping labels and document packets, maintaining the database, and assisting with practice-related projects as needed.

Requirements

At least 1 year of experience in an office environment.
High school diploma or equivalent.
Ability to adapt quickly to new technologies and integrate them into daily tasks.
Ability to quickly learn new processes and apply technological skills.
Proficiency in general office clerical tasks, including phones, typing, and filing.
Demonstrated proficiency in Microsoft Office Suite.
Ability to manage multiple assignments concurrently.
Attention to detail and commitment to accuracy.
Ability to manage heavy workloads efficiently.
Exceptional verbal and written communication skills.
Excellent customer service skills and a positive, welcoming demeanor.

Nice To Haves

Experience working on immigration-related tasks.
Associate degree or 2 years of college.

Responsibilities

Provide general administrative support to legal teams.
Enter receipt and approval notice details, including government case numbers and validity dates, into the in-house database.
Prepare approval letters and notifications for external clients.
Coordinate and reschedule external client appointments according to US government directives.
Prepare petition withdrawal requests for government agencies.
Update the internal ticketing system with the status of requests from legal teams.
File paperwork with government agencies and upload documents to internal systems.
Copy and scan documents.
Prepare shipping labels and letters and collate packets for employer and client copies.
Use and update the in-house database according to instructions.
Assist with practice-related projects as required.