Administrative Assistant

AMH•Tampa, FL

9d•$21 - $22

About The Position

AMH is seeking a dedicated Administrative Assistant to support daily departmental tasks using working knowledge of company policies and procedures. The role handles incoming calls and information requests, resolves or routes issues to appropriate staff, reviews and routes incoming mail, prepares outgoing mail, processes payments, greets office visitors, and maintains adequate office supplies. The Administrative Assistant also supports the property management team with unlicensed activity and assists with tenant access and the Rently process as directed by management. The position coordinates tenant transactions and tracks funds related to move-ins and move-outs, including initial rent, deposits, and outstanding move-in funds. It also maintains and audits records, enters and files documents in various database systems, and prepares routine and ad-hoc reports for management. The anticipated pay range is $21.09–$22.00 per hour; actual starting pay depends on factors including location, education, training, skills, and relevant experience. This position is not bonus-eligible.

Requirements

High School Diploma or GED.
At least 2 years of experience in an administrative support function is beneficial.
Intermediate knowledge of Microsoft Office.
Solid verbal, written, and presentation skills.
Excellent customer, quality, and results orientation.
Ability to interact effectively at all levels.
Ability to be an effective member of project teams.

Nice To Haves

Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

Greet guests, visitors, and callers; route and resolve information requests from internal and external customers within scope.
Direct complex customer inquiries to the appropriate staff member or management for resolution.
Coordinate day-to-day tenant transactions and maintain, audit, and report fund management related to move-ins, move-outs, initial rent, deposits, and outstanding move-in funds.
Assist the property management team with unlicensed activity.
Assist with tenant access and the Rently process as directed by management.
Prepare and maintain data-entry requests, including filing and archiving paper and electronic documents in various database systems.
Review, prepare, and deliver routine and ad-hoc reports for management.
Ensure adequate office supplies and order supplies as needed.
Answer incoming phone calls, resolve issues or direct them to appropriate partners, review and route incoming mail, prepare outgoing mail, and process payments.