Administrative Assistant

Central Station • Memphis, TN

6d

About The Position

The Administrative Assistant provides administrative support to a hotel or restaurant location, helping the team stay organized and ensuring day-to-day operations run smoothly. The role includes preparing paperwork, supporting payroll, managing schedules and reservations, handling guest inquiries, organizing invoices, maintaining menu and point-of-sale (POS) accuracy, and communicating employee updates to the home office. The position requires effective communication, strong organizational skills, and flexibility to work days, nights, weekends, and holidays.

Requirements

• At least 1 year of experience in hotels, restaurants, events, or hospitality.
• Knowledge of office management systems and procedures.
• Proficiency in MS Office.
• Ability to communicate effectively with managers, employees, and guests.
• Ability to work a flexible schedule that includes days, nights, weekends, and holidays.
• Moderate standing and walking, with occasional stooping, kneeling, pushing, pulling, or lifting.

Responsibilities

• Provide administrative support to the assigned location, including preparing forms, reports, and schedules and anticipating day-to-day operational needs and supplies.
• Answer and direct phone calls, respond to guest inquiries within 24 hours, and organize and schedule meetings and appointments.
• Input and organize invoices daily to keep the kitchen informed of its budget.
• Assist servers, hosts, and expos with menu updates and accuracy, and perform general housekeeping.
• Maintain POS system accuracy by entering price and menu changes.
• Collect new-hire information, communicate changes to the Indigo Road Home Office, and add new hires to the POS system.
• Support payroll and scheduling reservations and larger parties.

Benefits

• Competitive base pay.
• Health benefits and PTO benefits after 90 days for full-time employees.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) plan with a 50% match on the first 6% of investment, with Roth options.
• Zero-interest housing loan program.
• Discounts at the company's restaurant concepts and boutique hotels.
• Four weeks of PTO for maternity/paternity leave.
• Internal growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed