Administrative Assistant

DAYMARK RECOVERY SERVICES INC • Salisbury, NC

2d • $16 - $18 • Onsite

About The Position

Provides administrative and center support, along with customer service, to a service site. Duties include scheduling, filing, documentation, client services, research, and billing. The role requires strict compliance with professional, legal, confidentiality, Medicaid, Medicare, agency policy, and HIPAA requirements. The position is located at Rowan Center in Salisbury, North Carolina. The listed pay scale is $16–$17.50 per hour.

Requirements

• High school diploma.
• Good attitude and ability to work well with others.
• Strong commitment to patient care.
• Understanding of office flow and budgeting.
• Knowledge of mental health, social work, or health care fields.
• Strict adherence to professional, legal, and confidentiality standards.

Nice To Haves

• Healthcare office experience preferred.

Responsibilities

• Ensure compliance with professional standards, Medicaid and Medicare regulations, documentation and filing requirements, agency policies and procedures, and HIPAA.
• Schedule appointments and prepare records for daily appointments.
• Enter consumer data for appointment scheduling, benefit inquiries, and reimbursement purposes.
• File, release, and copy protected health information as needed.
• Answer and transfer phone calls, interact courteously with the public, and assist consumers with fee setting, benefit information, scheduling, and referrals to other resources.
• May periodically oversee staff or lead, as requested by the Practice Manager.

Benefits

• Medical, dental, and vision insurance
• Health Spending Account
• Company-paid life insurance
• Short-term disability
• 401(k)
• Paid holidays
• Paid vacation and sick leave
• Employee Assistance Program
• Referral bonus opportunities
• Extensive internal training program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED