Administrative Assistant

ATI Restoration • Phoenix, AZ

2d

About The Position

ATI Restoration, LLC, a national construction restoration company, is hiring an Administrative Assistant to support its operations. The role requires familiarity with 24/7 emergency services, a sense of urgency, and the ability to work in a fast-paced environment. The assistant must be flexible enough to support different divisions with or without notice, manage their workload independently to meet deadlines, take initiative, communicate effectively, and ask for help when needed.

The position provides administrative support to the Regional Manager, Office Manager, and Project Management team. Duties include emergency service dispatch, call handling, crew logistics, inventory, fleet and expense management, quality control calls and resolutions, follow-up inspection scheduling, communication with clients and internal teams, document management, job tracking updates, and other assigned duties.

Requirements

• Proficiency in Microsoft Office, including Word and Excel.
• Bilingual ability is mandatory.
• At least 2 years of experience in an administrative support or receptionist role.
• Interpersonal skills and customer service experience.
• Verbal and written communication skills to interact clearly with customers, vendors, and other employees.
• Organizational and time management skills.
• Ability to work in a fast-paced environment.
• Ability to learn quickly and comfort with technology.
• Familiarity with 24/7 emergency services.
• Ability to work independently, take initiative, manage deadlines, and support different divisions flexibly.

Nice To Haves

• Industry, restoration, or construction experience.

Responsibilities

• Provide administrative assistance to the Regional Manager, Office Manager, and Project Management team.
• Handle emergency service dispatch.
• Answer and direct incoming calls.
• Assist with daily crew logistics and dispatch.
• Assist with inventory management.
• Assist with fleet management.
• Assist with expense management for the operations team.
• Perform quality control calls and resolutions.
• Schedule follow-up inspections.
• Interface with external clients and internal teams.
• Scan and manage electronic documents and files.
• Update job tracking information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed