Administrative Assistant, Construction Equipment Operations, South Bend, IN

1st Source•South Bend, IN

About The Position

Provides administrative support to one or more individuals in the Loan Services department. The role supports efficient daily departmental operations through report and project preparation, file and manual maintenance, task scheduling, clerical work, communications, and follow-up on administrative details. It also handles loan and lease payoff tracking and documentation, insurance follow-up, requests for subordination and insurance coverage, coordination with creditors and insurers to resolve language disputes, and incoming calls from internal and external customers. Regular and predictable attendance and completion of position-related compliance training are essential. The employee must understand and comply with applicable laws and regulations. Minimal or occasional travel may be needed for meetings, projects, or training.

Requirements

High School Diploma or GED required.
Proficiency in MS Office software, including Excel and Word, is essential.
Good organizational skills.
Analytical and problem-solving skills with attention to detail.
Ability to prioritize workload and handle multiple competing tasks and demands.
Ability to meet deadlines and handle multiple tasks in a fast-paced environment.
Good written and verbal communication skills.

Nice To Haves

Two or more years of experience in an office environment preferred.

Responsibilities

Compile information and prepare assigned reports and projects in final format, completing them in a timely and efficient manner.
Maintain confidential and general files, schedule daily tasks, maintain manuals, and perform relevant clerical duties.
Communicate with management on an ongoing basis to assess and reassess priorities and meet deadlines.
Prepare computer-generated reports and information for department or division management as requested.
Follow up on administrative details relevant to departmental efficiency.
Request subordinations and insurance coverage and follow up on those requests.
Work with creditors and insurance companies to coordinate resolution of language disputes.
Manage the loan and lease payoff process, including logging and status tracking, and prepare documentation to release collateral.
Manage insurance follow-up on the loan and lease portfolio.
Answer incoming phone calls from internal and external customers.
Maintain regular and predictable attendance.
Complete compliance training related to the position and comply with applicable laws and regulations.
Perform other duties as assigned.