Administrative Assistant

Paul Davis Restoration•Miami, FL

12d

About The Position

Paul Davis Restoration of Miami Central-South is seeking an organized, dependable team member to support its property restoration team. The Administrative Assistant coordinates communication among customers, insurance representatives, and internal staff to help projects progress efficiently from assignment through completion. The role maintains job information and documentation, tracks deadlines and outstanding tasks, and coordinates schedules and project updates. Training is available for the right candidate.

Requirements

Must speak English.
Strong organizational, communication, and customer service skills.
Ability to manage multiple assignments and meet deadlines.
Comfortable using computers and learning new software.

Nice To Haves

Bilingual Spanish.
Experience in restoration, insurance claims, or administrative coordination; training is available for the right candidate.

Responsibilities

Receive new assignments, verify job information, and contact customers.
Coordinate inspections and services with customers and field teams.
Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
Communicate with customers, adjusters, and team members regarding scheduling and project updates.
Coordinate submission of photos, reports, signed authorizations, and other required documents.
Maintain job trackers and assist with cancellations and project closeout.