Administrative Assistant - Clinic

Dialysis Care Center • Mechanicsburg, PA

7d

About The Position

Supports the mission, core values, and customer service of Dialysis Care Center LLC (DCC), and follows DCC policies, procedures, and compliance requirements, including applicable state and federal regulations. Performs general clerical and administrative support, maintains records, creates and edits documents using Microsoft Office, and manages inventory, supplies, and costs. The role also supports patients, visitors, staff, clients, and vendors through timely communication and customer service. Work includes desk and computer tasks and interaction with prospective and current clients. Travel between assigned facilities and other locations may be required. The work environment may be a healthcare facility, dialysis center, or patient home, with possible exposure to infectious or contagious diseases or materials.

Requirements

• Extensive software skills and internet research abilities.
• Good presentation and communication skills.
• Productive and resourceful, with the ability to meet deadlines.
• Able to work independently and collaboratively in a fast-paced team environment.
• Able to multitask, work under pressure, and meet deadlines effectively.
• Excellent written and oral communication skills.
• Strong data entry, organizational, and interpersonal skills.
• High integrity, team-oriented, patient-service focus, and flexibility.
• Ability to lift at least 30 pounds; moving, lifting, or transferring patients may involve lifting up to 50 pounds.

Nice To Haves

• Associate degree or bachelor's degree in business or a related field preferred.
• Administrative certification is a plus.

Responsibilities

• Perform administrative and office support activities, including greeting patients and visitors, answering telephone calls, word processing, creating spreadsheets, and filing.
• Manage inventory, supplies, and costs.
• Maintain contact lists.
• Produce and distribute correspondence, memos, letters, faxes, and forms.
• Assist with preparing regularly scheduled reports.
• Participate in individual and group projects as directed by management.
• Provide outstanding customer service to staff, clients, and vendors.
• Develop and maintain effective relationships through timely communication.
• Respond to, resolve, and follow up on customer service issues in a timely manner.
• Perform other duties as assigned.

Benefits

• Voluntary medical, dental, and vision insurance.
• Hospital indemnity, critical illness, accident insurance, and long-term disability coverage.
• Voluntary life and AD&D insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid short-term disability and basic life/AD&D coverage equal to one times salary.
• Employee Assistance Program (EAP) and LifeMart discounts.
• 401(k) with company match.
• Paid Time Off (PTO) and Extended Sick Leave (ESL).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed