Administrative Assistant - Clinic

Dialysis Care Center • Mechanicsburg, PA

3d

About The Position

The Medical Administrative Assistant supports the mission, core values, and customer service standards of Dialysis Care Center LLC (DCC), and follows DCC policies, procedures, its Compliance Program, and applicable state and federal regulatory requirements. The role provides general clerical and office support, including handling correspondence and files, maintaining records, creating and modifying documents with Microsoft Office, and managing inventory, supplies, and costs.

The position involves interacting with patients, visitors, staff, clients, and vendors. The assistant is expected to communicate effectively and promptly, maintain productive relationships, and respond to and follow up on customer service issues. Work takes place in a healthcare environment and may involve travel between assigned facilities and other locations.

Requirements

• Extensive software skills and Internet research abilities.
• Good presentation and communication skills.
• Ability to be productive and resourceful and meet deadlines.
• Ability to work independently and collaboratively in a fast-paced team environment.
• Ability to multitask, work under pressure, and meet deadlines effectively.
• Excellent written and oral communication skills.
• Strong data-entry, organizational, and interpersonal skills.
• High integrity, a team-player attitude, patient-service focus, and flexibility.

Nice To Haves

• Associate or bachelor's degree in business or a related field preferred.
• Administrative certification is a plus.

Responsibilities

• Perform administrative and office support activities, including greeting patients and visitors, answering telephone calls, word processing, creating spreadsheets, and filing.
• Manage inventory, supplies, and costs.
• Maintain contact lists and records.
• Produce and distribute correspondence, memos, letters, faxes, and forms.
• Assist in preparing regularly scheduled reports.
• Participate in individual and group projects as directed by management.
• Provide timely, effective customer service to staff, clients, and vendors, including responding to and following up on service issues.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Hospital indemnity, critical illness, accident insurance, and long-term disability coverage.
• Voluntary life and AD&D coverage.
• Flexible Spending Account (FSA) and Health Savings Account (HSA).
• Company-paid short-term disability and basic life/AD&D coverage (1× salary).
• Employee Assistance Program (EAP) and LifeMart discounts.
• 401(k) with company match.
• Paid Time Off (PTO) and Extended Sick Leave (ESL).

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed