Clinic Administrative Assistant

KANSAS HUMANE SOCIETY OF WICHITA INC•Wichita, KS

1d•$14 - $0•Onsite

About The Position

The Clinic Administrative Assistant provides timely and accurate administrative support to the Kansas Humane Society clinic. Duties include entering surgical and medical data, scheduling medical and surgical appointments, checking in and scheduling Donor Subsidized Spay/Neuter patients, and providing courteous customer service. The role also supports clinic staff, volunteers, and customers with clear information about preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, and euthanasia. The position may be full-time or part-time.

Requirements

High school diploma or equivalent.
Knowledge of data entry, Microsoft programs, and phone etiquette.
Background in a caregiving or customer service field.
Attention to detail.
Ability to cope with emotionally demanding work, including stress, loss, death, grief, emotional and physical fatigue, long hours, and varied human personalities.
Ability to be flexible, efficient, and respectful, and to exercise sound judgment and make independent decisions.
Ability to speak effectively and communicate clearly, verbally and in writing; read, analyze, and interpret documents; and read, interpret, and record medical data.
Ability to remain focused during distractions and handle varied situations with limited standardization.
Ability to perform basic arithmetic using whole numbers and common fractions.
Ability to type continuously throughout the day and use hands for typing.
Ability to occasionally lift and/or move up to 50 pounds and to walk, sit, or stand for long periods.
May need to climb, balance, kneel, stoop, crouch, or crawl; may be pulled, jolted, or jumped on by small and large animals.

Nice To Haves

Animal handling experience.

Responsibilities

Provide timely, polite, respectful customer service to internal and external customers, remaining calm and flexible in challenging circumstances.
Provide information about preventative healthcare policies, pet evaluation techniques, adoption policies, post-operative instructions, and euthanasia.
Enter medical and surgical exam findings, test results, and vaccination history accurately and concisely using PetPoint and Luminate.
Schedule Donor Subsidized Spay/Neuter, medical, surgical, and externship appointments.
Monitor and maintain records of clinic volunteer activity.
Prepare Animal Health Certificates.
Provide clerical assistance to other clinic staff as time allows.
Recognize and support staff and volunteers for their contributions.
Participate in staff training and development, special events, projects, and cross-training programs as needed.

Benefits

Generous paid time off.
10 paid holidays per year.
Paid time when closed for inclement weather.
Comprehensive low-deductible health, pharmacy, and dental plans.
Vision insurance plan.
SIMPLE IRA retirement plan with a generous company match.
Pre-tax spending accounts for health care and childcare expenses.
Discounted YMCA membership.
Discounts on adoptions, retail store items, basic veterinary services and medicine, and pet food.
Employee Assistance Program.
Qualified employer for the Public Service Loan Forgiveness program.