Administrative Assistant

Keystone Cooperative • Zanesville, OH

6d

About The Position

The Administrative Assistant provides customer service and administrative support for a branch. The role assists with accounts receivable and verifies, files, and responds to customer contracts promptly. It also performs general clerical duties, including answering and routing phone calls, sorting mail, and assisting with other duties as needed.

Requirements

• High school diploma and one to two years of related experience and/or training, or an equivalent combination of education and experience.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office Suite.
• Excellent organizational skills and ability to work within strict time frames.
• Attention to detail and ability to process work accurately with minimal errors.
• Ability to perform multiple tasks simultaneously.
• Strong analytical skills and ability to calculate prices accurately.
• Ability to work without supervision and make appropriate decisions.
• Ability to work well in a team environment.

Responsibilities

• Receive and efficiently, courteously, and professionally handle a significant volume of phone calls.
• Communicate with customers about billing adjustments and questions.
• Accurately process payments, orders, and requests.
• Reconcile, process, and file required paperwork.
• Process electronic files via email.
• Compile and submit finalized documentation.
• Download reports.
• Perform general clerical duties, including filing, photocopying, faxing, typing, and mailing.
• Balance the cash drawer daily.
• Compile, sort, and distribute daily mail; receive courier deliveries; and send branch mail weekly.
• Purchase general office and break room supplies.
• Assist with special projects as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED