Administrative Assistant

MercyFirst • Brooklyn, NY

12d • Onsite

About The Position

MercyFirst is a not-for-profit human and social service agency serving children and families in Brooklyn, Queens, and Long Island. The Enhanced Family Foster Care (EFFC) program supports children in foster care by recognizing their experiences of trauma, changing needs, and strengths.

The Administrative Assistant supports the EFFC department by handling correspondence, databases, client-system documentation, tracking spreadsheets, telephone calls, mail, files, office supplies, and general office organization. The role may also provide reception-desk coverage and assist with other office tasks as needed. This is a full-time, in-office position in Sunset Park, New York, reporting to the Office Manager/Senior Vice President.

Requirements

• High school diploma or equivalent.
• Good verbal and written communication skills.
• Type at least 45 words per minute.
• Proficiency in Microsoft Word.
• Good working knowledge of Excel.
• Good organizational skills.
• Understanding of and willingness to commit to the agency’s mission, core values, Sanctuary Commitments, and Diversity, Equity, Inclusion and Belonging (DEIB).

Nice To Haves

• Secretarial business school education.
• Knowledge of other Microsoft applications.

Responsibilities

• Compose and type correspondence for signature.
• File or upload documents into client software and enter information into Connections, ASARA, and other applications.
• Maintain databases, tracking spreadsheets, files, and confidential reports.
• Answer telephone calls, take messages, and route calls appropriately.
• Open, date-stamp, sort, and distribute incoming mail; prepare and process outgoing mail.
• Order and monitor office supplies.
• Distribute necessary documents.
• Operate computer equipment, including a postage machine, and use internet-based systems and Microsoft business applications.
• Maintain the storage area and the general upkeep and organization of the workspace.
• Perform general clerical duties, including filing.
• Assist at the reception desk as needed.
• Perform additional office tasks as needed.

Benefits

• Medical, dental, and vision insurance for employees and their families.
• 403(b) retirement benefits.
• Employer-paid life insurance and long-term disability insurance.
• Paid time off, including vacation, personal, and sick time, plus 12 paid holidays.
• Free employee assistance program through National EAP.
• Insurance discounts for staff and their families.
• Training to support professional and personal development.
• Employee wellness program.
• Employee recognition activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED