Administrative Assistant

Roto-Rooter Services Company•Englewood, CO

12d

About The Position

Roto-Rooter is hiring an Administrative Assistant for its Denver branch. The role supports branch management and helps ensure office operations are completed smoothly and accurately. The hourly rate is $20.00–$22.00, depending on experience. The company is hiring immediately, and the posting is expected to remain open for approximately 90 days or until the position is filled. The Administrative Assistant supports employee benefit inquiries, time-record and payroll processes, technician paperwork and credit-card reconciliation, accounts-receivable follow-up, correspondence, and office-supply management. The position may also handle confidential customer payment information and communicate with Home Office personnel, customers, management, office staff, technicians, and payroll representatives. Roto-Rooter describes itself as North America's largest plumbing, drain cleaning, and water cleanup services provider, founded in 1935. The company offers employee benefits and career paths, including opportunities for military veterans and personnel transitioning to civilian professions.

Requirements

Demonstrated prior experience in accounts-receivable accounting is highly preferred.
Ability to thrive in a fast-paced environment.
Ability to work well within a team.
Ability to multitask and prioritize multiple assignments and deadlines.
Excellent organizational skills.
Working knowledge of common software programs such as Microsoft Office, including Word and Excel.
Self-starter with organization, thoroughness, attention to detail, and follow-up skills.
Highly motivated and detail-oriented, with the ability to work independently.

Nice To Haves

AS400 knowledge is preferred.
Prior accounts-receivable accounting experience is highly preferred.

Responsibilities

Communicate benefit information to employees.
Interface with appropriate Home Office personnel to answer general employee questions.
Collect and file signed time records for hourly and commissioned employees.
May compute payroll for office staff and forward it to the Home Office payroll representative.
Work with the payroll representative to resolve payroll discrepancies.
Handle customers’ confidential payment information.
Balance service technicians’ turn-in paperwork against computer reports and complete reconciliation reports for technician credit cards according to company policy.
May call current accounts-receivable customers to confirm receipt of the correct invoice.
May call delinquent accounts to collect past-due balances.
Prepare correspondence and inter-office memos for communication among customers, management, office staff, and technicians.
Order and maintain office supplies for the branch.