Administrative Assistant

SCO Family of Services•Briarwood, NY

12d

About The Position

The Administrative Assistant provides daily administrative support to the Principal and other school administrators. The role manages administrators’ schedules, answers and directs phone calls, communicates with students, staff, families, visitors, outside agencies, and community partners, and helps prepare and maintain correspondence, incident documentation, reports, schedules, records, and administrative files. The Administrative Assistant supports students with emotional, behavioral, intellectual, and developmental needs and helps coordinate staff and student needs during crises, behavioral incidents, and emergencies. The role requires confidentiality, sound judgment, professionalism, flexibility, and the ability to maintain effective school office operations in a fast-paced environment. Compensation is $18.00–$21.50 per hour, based on experience and qualifications.

Requirements

High school diploma or equivalent required.
Previous administrative experience, preferably in a school, special education, behavioral health, or human services setting.
Strong organizational and time-management skills and the ability to manage multiple priorities in a fast-paced environment.
Strong written, verbal, interpersonal, and problem-solving skills.
Patience, reliability, flexibility, initiative, and emotional composure, particularly during stressful or unexpected situations.
Ability to maintain confidentiality and demonstrate sound judgment and appropriate boundaries.

Nice To Haves

Associate’s or Bachelor’s degree preferred.
Previous administrative experience in a school, special education, behavioral health, or human services setting preferred.

Responsibilities

Provide daily administrative support to the Principal and other school administrators.
Manage and organize administrators’ daily schedules, including meetings, appointments, observations, phone calls, deadlines, and other responsibilities.
Answer incoming telephone calls, take accurate messages, respond to routine inquiries, and direct calls appropriately.
Remain calm, professional, and responsive during student or staff crises, behavioral incidents, and emergencies.
Assist administrators in coordinating staff and student needs during crisis situations and ensure necessary personnel are notified.
Communicate professionally with students, staff, families, visitors, outside agencies, and community partners.
Assist with preparing and maintaining correspondence, incident documentation, reports, schedules, records, and administrative files.
Support and appropriately interact with students with emotional, behavioral, intellectual, and developmental needs.
Maintain strict confidentiality regarding student, family, staff, behavioral, medical, and administrative information.
Use sound judgment, professionalism, and appropriate boundaries when handling sensitive or confidential matters.
Adjust priorities quickly to help ensure the school office and administrative team continue to operate efficiently.