Administrative Assistant

Ccmsi•Greenwood Village, CO
•Onsite

About The Position

At CCMSI, we partner with global clients to solve their most complex risk management challenges, delivering measurable results through advanced technology, collaborative problem-solving, and an unwavering commitment to their success. We don’t just process claims—we support people. As the largest privately-owned Third Party Administrator (TPA), CCMSI delivers customized claim solutions that help our clients protect their employees, assets, and reputations. We are a certified Great Place to Work®, and our employee-owners are empowered to grow, collaborate, and make meaningful contributions every day. As a Administrative Assistant, you'll play a crucial role in supporting claim personnel through various clerical duties, ensuring the quality of claim service aligns with CCMSI's standards. Enjoy a competitive hourly rate, comprehensive benefits, and the opportunity for career development within our organization. The ideal candidate possesses excellent communication skills, is a self-starter with strong organizational abilities, can coordinate and prioritize effectively, and is proficient in using Microsoft Office program. This role demands reliability, discretion, and the ability to work both independently and as part of a dynamic team in a changing environment. This position is an In-Office position with zero opportunities to work hybrid or remote.

Requirements

  • Excellent oral and written communication skills.
  • Individual must be a self-starter with strong organizational abilities.
  • Ability to coordinate and prioritize required.
  • Ability to operate general office equipment and perform clerical duties.
  • Flexibility, initiative, and the ability to work with a minimum of direct supervision a must.
  • Discretion and confidentiality required.
  • Ability to work as a team member in a rapidly changing environment.
  • Reliable, predictable attendance within client service hours for the performance of this position.
  • Responsive to internal and external client needs.
  • Ability to clearly communicate verbally and/or in writing both internally and externally.

Nice To Haves

  • Bilingual (Spanish) proficiency — highly valued for communicating with claimants, employers, or vendors, but not required.

Responsibilities

  • Match mail for assigned accounts.
  • Follow up on bills.
  • File claim mail and related documents.
  • Set up designated claim files and complete all set up instructions, as requested.
  • Back-Up for Receptionist
  • Summarize correspondence and medical records in the claim log notes as wells as file it in the appropriate claim, as directed by claim staff.
  • Photocopy claim documents, as needed.
  • Return provider calls or other calls, as directed.
  • Provide support to claim staff on client specific teams.
  • Compliance with service commitments as established by the team.

Benefits

  • 4 weeks ( Paid time off that accrues throughout the year in accordance with company policy) + 10 paid holidays in your first year
  • Medical, Dental, Vision, Life, and Disability Insurance
  • 401(k) and Employee Stock Ownership Plan (ESOP)
  • Internal training and advancement opportunities
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