Administrative Assistant (Restgate)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

21d • $40,000 - $45,000 • Onsite

About The Position

The Administrative Assistant supports the effective and efficient operation of the Restgate Hotel program under the direction and supervision of the Program Director. Restgate Hotel provides services to families with children who are working toward permanent housing. The role requires strong administrative and organizational skills, a customer-service-focused approach, and the ability to work both collaboratively and independently. The position is based in an office setting in Long Island City, New York, and is scheduled Monday through Friday, 9:00 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED.
• Ability to maintain a calm, professional, and welcoming demeanor when working with a challenging population.
• Strong teamwork and cross-department collaboration skills.
• Strong interpersonal skills and ability to build rapport and trust across diverse populations.
• Organized, systems-oriented approach with close attention to detail and accuracy.
• Ability to manage invoicing, coding, and financial documentation precisely and accountably.
• Ability to multitask and prioritize competing deadlines without sacrificing accuracy.
• Proficiency in Microsoft Office, including Excel.
• Comfort with frequent computer use and prompt email communication in a fast-paced environment.
• Experience with, or ability to learn, computer databases such as CARES, Paycom, and Intacct.
• Ability to walk and stand frequently and lift up to 30 pounds.

Nice To Haves

• Associate or bachelor's degree.
• Proficiency in Spanish and English.

Responsibilities

• Manage and maintain the weekly team schedule in the shared Outlook calendar, ensuring accuracy and timely updates.
• Take thorough notes at team meetings and email meeting summaries.
• Review, code, and submit invoices through Intacct while managing competing priorities.
• Oversee office equipment and program supplies, troubleshoot issues, coordinate repairs, and minimize operational downtime.
• Manage incoming and outgoing mail accurately and promptly.
• Maintain site organization and cleanliness standards and a professional environment.
• Conduct weekly inventory and procure office and client supplies, anticipating needs.
• Manage and update the site's critical file.
• Close out client charts and maintain secure storage in compliance with requirements.
• Participate in audit preparation and keep the critical binder up to date.
• Assist supervisors with audit preparation and help ensure the program remains in good standing.
• Ensure required client forms are completed and submitted in real time.
• Perform other duties as required to support overall program operations.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Commuter benefits.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts.
• 403(b) Thrift Retirement Plan.
• 12 annual sick days.
• 12 agency holidays.
• 20 days or four weeks of paid time off, with an additional five days after five years of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED