Administrative Assistant

Iranian Women's Organization of Ontario•Toronto, ON

18d•CA$18 - CA$18

About The Position

IWOO is a non-profit, charitable organization that empowers women, families, and the most vulnerable to build better communities. Since 1989, we have developed and delivered programs and services that provide meaningful engagement, dialogue, and support for seniors, newcomers, women, youth, and others. IWOO continues to build capacity as we serve more in our community, guided by the Human Rights Code of Ontario and adhering to strict anti-oppression and anti-harassment policies.

Requirements

Must be legally permitted to work in Canada as a Canadian citizen, permanent resident, or a person on whom refugee protection has been conferred under the immigration Refugee Protection Act.
Excellent verbal and written communication skills in both English and Farsi
Post-secondary student or recent graduate in Business Administration, Office Administration, Communications, or a related field
Previous administrative, office support, or customer service experience (professional, academic, or volunteer)
Strong organizational skills with the ability to manage files, records, and multiple administrative processes efficiently
Excellent written and verbal communication skills, with a professional and courteous approach to emails, phone calls, and in-person interactions
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace tools
Experience coordinating meetings, scheduling, and preparing agendas and minutes
High attention to detail, particularly in data entry, record-keeping, and document preparation
Ability to handle confidential information with discretion and professionalism
Comfortable supporting event logistics, including both in-person and virtual formats (e.g., Zoom, Google Meet)
Strong interpersonal skills with the ability to engage effectively with members, volunteers, and community partners
Ability to work independently while also supporting a collaborative team environment

Nice To Haves

Experience with databases, CRM systems, or registration platforms is an asset
Familiarity with basic bookkeeping or financial processes (e.g., cheque requisitions, documentation) is an asset
Willingness to assist with occasional outreach, communications, and light social media support
Interest in nonprofit, community-based work, and supporting diverse populations is strongly preferred

Responsibilities

Assist with general office duties including answering phone calls, responding to emails, and greeting members, volunteers, and visitors
Organize and maintain digital and physical files, databases, and organizational records
Schedule appointments, coordinate meetings, and prepare meeting agendas and minutes
Support preparation of organizational reports, correspondence, presentations, and internal documents
Assist staff with registration of participants for programs, workshops, and events
Maintain attendance records, collect evaluations, and help compile data for reports
Support coordination of program logistics, including room setup, materials, and technology needs
Respond to inquiries from members, volunteers, and community partners
Assist with membership renewals, onboarding, and communication
Help maintain volunteer records and send reminders, updates, or follow-up communications
Assist in preparing materials for workshops, meetings, and special events
Help coordinate in-person and online events, including participant check-in and technical setup
Help prepare cheque requisition forms and ensure documents are complete before submitting to finance personnel
Provide support with social media posts, announcements, and promotional materials as required
Communicate program information to participants, partners, and the community via email, phone, and in person