Administrative Assistant - Education Administrative Assistant Services

Mayo Clinic•Jacksonville, FL

About The Position

Provides non-clinical administrative support, including scheduling, coordination, and follow-up for meetings, events, and professional travel; calendar management; preparation of documents and presentation materials; invoice and reimbursement processing; composing or transcribing correspondence and documents; and support for departmental projects and activities. The role may also involve creating and maintaining websites, web pages, databases, spreadsheets, and social media accounts, as well as answering telephones and providing related follow-through. The Administrative Assistant uses initiative, proficiency, and adaptability to optimize the time of those supported. Strong organizational, communication, and interpersonal skills, commitment to quality and excellent service, confidentiality, and professionalism are important. The role requires proficient use of computer hardware and software, telecommunications, and other office equipment, the ability to navigate multiple systems simultaneously, and accountability for accuracy and completeness through attention to detail.

Requirements

High school diploma or GED and at least two years of administrative support experience; or a one-year degree or diploma in an administrative, business, or medical-related program and at least one year of administrative support experience; or an associate’s degree in an administrative, business, or medical-related program.
Administrative support experience must include meeting management and calendar coordination, creating or transcribing correspondence and documents, and using business-related software to produce databases, spreadsheets, presentations, or similar materials.
High-level organizational, customer service, professionalism, interpersonal, written communication, and oral communication skills.
Ability to prioritize, shift tasks frequently and quickly, and adapt to a rapidly changing environment.
Effective and appropriate decision-making, judgment, and confidentiality, as well as attention to detail and follow-through.
Experience coordinating travel and managing expenses.
Proficient application of English grammar, punctuation, and sentence structure.

Nice To Haves

Work-related experience within the last ten years is preferred.

Responsibilities

Schedule, coordinate, and follow up on meetings, events, and professional travel.
Manage calendars.
Prepare documents and presentation materials.
Process invoices and reimbursements.
Compose and/or transcribe correspondence and documents.
Support departmental projects and activities.
Create and maintain websites, web pages, databases, spreadsheets, and social media accounts.
Answer telephones and provide related follow-through.
Use initiative, proficiency, and adaptability to optimize the time of those supported.
Navigate multiple systems and use computer hardware, software, telecommunications, and other office equipment proficiently.
Ensure accuracy and completeness through attention to detail.