Administrative Assistant

Georgetown University•Lexington, MA

22d•$19 - $29•Hybrid

About The Position

The Administrative Assistant position in the Academic Resource Center (ARC) will serve as the first point of contact for the office, greeting all walk-in traffic, managing administrative processes, and providing customer service for a variety of functional areas. The purpose of this role is to support the ARC’s mission of providing and administering student disability accommodations, including direct assistance with the ARC’s test proctoring service. The Administrative Assistant provides a full range of administrative support to the Academic Resource Center. This position staffs the front desk of the physical office and manages a number of processes and procedures that require direct interaction with students, faculty, staff, and community members on a regular basis. This person performs general administrative duties, which supports the staff and student programs with the Center. Additional responsibilities include: management of various forms of office data, assisting with staff appointment scheduling and calendar maintenance, assisting with monitoring and ordering office supplies, creating reports, regular assistance with the ARC’s in-house test proctoring operation.

Requirements

Bachelor’s degree
1-3 years of experience as an office manager or administrative assistant
Excellent organizational skills
Strong communication and writing skills
Ability to prioritize work with a strong attention to detail
Demonstrated flexibility in a dynamic work environment
Familiarity with Google and Microsoft Office suites, including Microsoft Word and Microsoft Excel
Excellent interpersonal skills
High level of professional and polished communication
Ability to perform light to moderate physical activity and to provide physical support on site to student programs on an occasional basis.

Nice To Haves

Experience in a diverse, high intensity academic environment
Direct disability experience within an educational setting
Demonstrated experience in logistical oversight or administrative support

Responsibilities

Serve as the first point of contact for the office, greeting all walk-in traffic.
Manage administrative processes.
Provide customer service for a variety of functional areas.
Support the ARC’s mission of providing and administering student disability accommodations.
Provide direct assistance with the ARC’s test proctoring service.
Staff the front desk of the physical office.
Manage processes and procedures requiring direct interaction with students, faculty, staff, and community members.
Perform general administrative duties to support staff and student programs.
Manage various forms of office data.
Assist with staff appointment scheduling and calendar maintenance.
Assist with monitoring and ordering office supplies.
Create reports.
Provide regular assistance with the ARC’s in-house test proctoring operation.