Residential Administrative Assistant

Horizon Career • Buffalo, NY

34d • Onsite

About The Position

Are you looking to work for an organization where you are able to make a difference? Do you have customer service skills you are ready to put into action? Then you’ve come to the right place! Apply to be an Administrative Assistant today! “The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!” –Sarah K., Administrative Assistant What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. As an Administrative Assistant at Horizon, you will… Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs. Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.). Provides timely, courteous, and knowledgeable responses to information requests – transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters). Competently performs all job duties with sensitivity and attention to the residential population served. Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc. Properly handles incoming and outgoing mail and deliveries that come into the facility. Maintains supply inventory and orders supplies for facility Maintains New Hire shadowing calendar, agenda, employee communication and follow-up Maintains and communicates clinical and non-clinical reporting

Requirements

• High school diploma with 2 years of experience within the customer service or behavioral health field required.

Responsibilities

• Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs.
• Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.).
• Provides timely, courteous, and knowledgeable responses to information requests – transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters).
• Competently performs all job duties with sensitivity and attention to the residential population served.
• Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc.
• Properly handles incoming and outgoing mail and deliveries that come into the facility.
• Maintains supply inventory and orders supplies for facility
• Maintains New Hire shadowing calendar, agenda, employee communication and follow-up
• Maintains and communicates clinical and non-clinical reporting

Benefits

• 401(k) AND profit-sharing programs
• Student Loan Assistance
• Paid time off and paid holidays!
• 10% discount on tuition through a partnership with Capella University for employees and their families (includes spouses and children up to age 30)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED