Administrative Assistant

PETES TIRE BARNS INC•Manchester, NH
•$23 - $23•Onsite

About The Position

The Administrative Assistant provides customer-facing and operational support for the Manchester, New Hampshire location. The role handles supplier credits and related documentation, high volumes of calls and emails, billing and correspondence, service scheduling, and administrative support for stores, the Store Manager, and Sales Representative. The position also works with office support staff and stores to resolve issues and may perform additional job-related duties as needed.

Requirements

  • Valid driver's license required.
  • High school diploma or equivalent required.
  • At least 3 years of progressive administrative experience required.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, customer service, and negotiation skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills and a proven ability to self-schedule.
  • Ability to prospect new business, form an action plan, and successfully execute it.
  • Ability to function well in a fast-paced and sometimes stressful environment.
  • Proficiency using computers, smartphones, and tablets.
  • Ability to prioritize tasks efficiently.

Nice To Haves

  • Associate degree in business or a related field preferred.

Responsibilities

  • Match supplier credits with internal documents and process them accordingly.
  • Answer a high volume of calls and emails.
  • Perform administrative tasks, including billing and sorting incoming and outgoing correspondence.
  • Serve as the first point of contact for customers.
  • Schedule service in the field and in the shop.
  • Assist stores with processing and acquiring documents.
  • Provide administrative support to the Store Manager and Sales Representative as needed.
  • Work with office support staff and stores to resolve issues.
  • Perform additional job-related duties as requested.

Benefits

  • Health insurance
  • Dental insurance
  • 401(k) with a company match of 0.25% up to a 6% employee contribution
  • Paid time off, including two weeks of vacation
  • Discount on one set of tires per year
  • $15,000 life insurance coverage, with additional coverage available for purchase
  • Employee Assistance Program (EAP)
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