Administrative Assistant

LaForce•Green Bay, WI

About The Position

The Administrative Assistant supports the team and serves as a welcoming first point of contact for customers, vendors, and internal partners. Working closely with the Administrative Support team, this role helps balance workloads, streamline processes, and keep projects moving forward in a team-oriented office environment. The position supports daily office operations, maintains records and documentation, prepares customer communications, and assists other departments as needed.

Requirements

  • Strong attention to detail and excellent grammar skills.
  • Proficient typing and basic math abilities.
  • Ability to prioritize tasks and adapt as needs change.
  • Clear communication skills and a helpful, positive attitude.
  • Collaborative mindset and willingness to support team goals.
  • Comfort learning industry-specific terminology and working with multiple systems and processes.

Responsibilities

  • Answer incoming calls and greet visitors.
  • Manage reception duties and close the front office at 4:30 p.m.
  • Verify acknowledgements and update vendor catalogs in the database.
  • Assist with registering O&M requests, warranties, and closeout documentation.
  • Prepare, proofread, and send professional submittals and correspondence to customers.
  • Create and organize job files to support the engineering team.
  • Process FedEx shipments and certified mail, and perform end-of-month file purging.
  • Proofread NOCs, confirmation letters, and quotes.
  • Close out shop work orders.
  • Review vendor websites for catalog updates.
  • Support other departments as needed.
  • Complete special projects as assigned.
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