Administrative Assistant

Mathnasium • Oakland, CA

7d • Onsite

About The Position

The Administrative Assistant at Mathnasium of Rockridge supports the daily operations of a math learning center and helps children and families succeed. The role involves serving as a welcoming point of contact for students and parents, explaining Mathnasium’s programs, coordinating instructors, and supporting communication about students’ educational development. The assistant works with instructors, lead instructors, the Assistant Director, and the Center Director, while developing skills in center operations, customer service, organization, and decision-making.

This position is 20–25 hours per week with flexible hours. The center is open Monday through Friday from 2:00 p.m. to 7:00 p.m. and Saturday from 10:00 a.m. to 2:00 p.m. Compensation is $20.00–$22.00 per hour. The center is independently owned and operated by a Mathnasium franchisee, which is responsible for employment matters.

Requirements

• Ability to learn new ideas and adapt quickly and easily to change in a fast-paced environment.
• Excellent communication, multitasking, and organizational skills.
• Respect for the diversity and backgrounds of parents, children, staff, and the community.
• Passion for education and working with children.
• Proficiency in computer skills.
• Strong interpersonal skills and ability to work as part of a highly productive team.
• Professionalism, flexibility, and a good attitude.

Nice To Haves

• Bachelor’s degree.
• Experience managing an office, including ordering office supplies and resolving simple IT issues.
• Previous experience in a lead position with an educational institution serving school-aged children.
• Previous experience with Mathnasium.

Responsibilities

• Provide children with excellent educational services and explain program details and benefits to current and potential customers.
• Supervise and manage instructor schedules in accordance with company policies and procedures.
• Build positive, trusting relationships with current and potential customers, identify instructional issues, and resolve client concerns.
• Liaise with parents, students, the Center Director, and instructors; communicate educational development, school activities, news, information, and feedback.
• Prepare teaching materials in students’ binders and create and send progress reports to parents periodically.
• Delegate appropriate tasks to lead instructors and instructors to support efficient center operations.
• Greet and serve students and parents who visit the center with courtesy and care.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed