Administrative Assistant

American Homes 4 Rent • Seattle, WA

27d

About The Position

AMH is seeking a dedicated Administrative Assistant to support daily departmental tasks using a working knowledge of company policies and procedures. The role provides administrative and customer support, including answering incoming calls, resolving or routing inquiries, handling mail, processing payments, greeting visitors, maintaining office supplies, and assisting the property management team with unlicensed activity. It also supports tenant transactions, access, records, and management reporting.

Requirements

• High school diploma or GED required.
• Intermediate knowledge of Microsoft Office.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Ability to interact effectively at all levels.
• Ability to be an effective member of project teams.

Nice To Haves

• At least 2 years of experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

• Greet guests, visitors, and callers, and route or resolve information requests from internal and external customers within the role's scope.
• Direct complex customer inquiries to the appropriate staff member or management for resolution.
• Coordinate day-to-day tenant transactions and maintain, audit, and report fund management related to move-ins, move-outs, initial rent, deposits, and outstanding move-in funds.
• Assist the property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by management.
• Prepare and maintain data-entry requests, including paper and electronic document filing and archiving across database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure office supplies are adequate and order supplies as needed.
• Answer incoming phone calls, resolve issues or direct them to appropriate partners, review and route incoming mail, prepare outgoing mail, and process payments.

Benefits

• Medical, dental, and vision insurance participation opportunities.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• Nine paid holidays per year.
• Paid time off accrual upon hire, up to a maximum of 120 hours per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED