Administrative Assistant

Linde•San Antonio, TX

29d•Onsite

About The Position

This role serves as the primary point of contact for various administrative and process needs for the facility. The Administrative Assistant will be responsible for answering the facility phone, screening and processing calls effectively, and directing them to the appropriate party. This position involves interacting with customers and staff by answering incoming calls and addressing requests. Key responsibilities include processing departmental invoices for warranty payment, conducting analysis and research to resolve invoicing questions, and overseeing Biomed Warranty Billing, Respiratory Therapy Billing, Biomed Standard Billing, and Biomed Key Account Billing. The role also provides customer service support for Biomed and Long-Term Care clients, produces KPI reports, graphs, charts, and presentations, and uses business software systems (AYS) to retrieve information and key billing into JD Edwards. Additionally, the Administrative Assistant will interact with multiple internal and external clients, answer mail and inquiries, and follow up with other departments to ensure requests are completed. This role requires completing both routine and non-routine daily and weekly assignments.

Requirements

Excellent interpersonal skills and high professionalism
Proficient in MS Office
H.S. Degree is required
Excellent phone etiquette

Nice To Haves

Minimum 2+ years Administrative Support is preferred
Outstanding oral and written communication

Responsibilities

Answer Facility phone, screen and process telephone calls effectively, and perform proper selection for putting calls through to the appropriate party.
Serve as the point of contact for various administrative and process needs for the facility.
Interact with customers and staff by answering incoming calls and addressing requests.
Process departmental invoices for warranty payment and conduct analysis and research to resolve invoicing questions.
Oversee Biomed Warranty Billing, Respiratory Therapy Billing, Biomed Standard Billing, and Biomed Key Account Billing.
Provide customer service support for Biomed and Long-Term Care clients.
Produce KPI reports, graphs, charts, and presentations.
Use business software systems (AYS) to retrieve information to key billing into JD Edwards.
Interact with multiple internal and external clients, answer mail and inquiries, and follow up with other departments to ensure requests are completed.
Complete both routine and non-routine daily and weekly assignments.