Administrative Assistant

IU Health • Indianapolis, IN

6d • Onsite

About The Position

The Administrative Assistant supports the Pedi Gastro Department at Riley Hospital. The role answers incoming departmental calls, schedules new patient referrals, coordinates appointments, and provides administrative support to a department of more than 40 providers. The assistant also completes other administrative and departmental tasks as assigned, handles challenging situations professionally and patiently, and works independently while contributing positively to a team.

Requirements

• High school diploma or GED required.
• Requires 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Attention to detail.
• Team-focused approach.
• Self-starter who is coachable.
• Ability to adjust to changing priorities.

Nice To Haves

• Previous administrative experience preferred.
• Experience with a matrix organization and complex work environment is a plus.

Responsibilities

• Answer incoming departmental phone calls and assist callers professionally and efficiently.
• Schedule new patient referrals and coordinate appointments accurately.
• Provide administrative support for a department with more than 40 providers.
• Complete additional administrative and departmental tasks as assigned.
• Handle challenging situations with professionalism, patience, and problem-solving skills.
• Work independently and contribute positively in a team environment.

Benefits

• Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED