AAA Administrative Assistant - Hamilton Fleet

AAA Club Alliance • Hamilton, NJ

15h

About The Position

The AAA Hamilton Fleet is seeking an experienced Administrative Assistant to perform administrative tasks, often of a confidential nature, in support of a departmental management team. The role supports office services and management operations, prepares reports, presentations, and correspondence, responds to member and associate inquiries, and coordinates departmental meetings. The assistant may handle member complaints on behalf of the manager, including drafting responses, assigning follow-up, and tracking complaints through resolution. The position is scheduled Monday through Friday, 8:00 AM to 4:00 PM.

Requirements

• High school diploma or equivalent experience.
• Ability to type correspondence, memos, and reports.
• Demonstrated knowledge and proficiency with PC-based software programs, including MS Office, Word, Excel, and PowerPoint.
• Successfully complete required departmental training courses within 60 days of hire.
• Successfully complete ongoing department training as required; schedule adjustments may be needed to attend training.

Nice To Haves

• Two years of administrative experience in a high-volume, customer-service-related field.

Responsibilities

• Assist management by coordinating office services, including personnel, budget preparation and control, housekeeping, records control, and special management duties.
• Prepare reports, presentations, and correspondence.
• Answer member inquiries and complaints and associate inquiries.
• Plan departmental meetings, including scheduling dates and locations and coordinating logistics, transportation needs, presentation requirements, and technology setup; planning may be done independently or as part of a team.
• Assist with member complaints addressed to the manager by writing responses, assigning follow-up to the appropriate person, and tracking complaints to resolution.
• Manage workflow to ensure deadlines are met.
• Perform other duties as assigned.

Benefits

• Paid time off accrual beginning on the first day.
• Eight paid holidays.
• 401(k) plan with company match up to 7%.
• Medical, dental, and vision insurance options.
• Employee assistance and wellness programs.
• Paid parental leave of up to two weeks.
• Company-provided volunteer opportunities and one volunteer day per year.
• Free AAA membership, including Premier Level membership.
• Discounts.
• Tuition or continual learning reimbursement of up to $5,250 per year.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED