Administrative Assistant

American Homes 4 Rent • Tampa, FL

7d

About The Position

The Administrative Assistant supports daily departmental tasks and applies a working knowledge of company policies and procedures. The role handles incoming calls and information requests, routes or resolves issues within its scope, reviews and routes incoming mail, prepares outgoing mail, processes payments, greets in-office visitors, maintains office supplies, and assists the property management team with unlicensed activity. It also supports tenant transactions, access, documentation, data entry, and reporting.

Requirements

• High school diploma or GED.
• Intermediate knowledge of Microsoft Office.
• Solid verbal, written, and presentation skills.
• Excellent customer, quality, and results orientation.
• Ability to interact effectively at all levels.
• Ability to be an effective member of project teams.

Nice To Haves

• A minimum of 2 years’ experience in an administrative support function is beneficial.
• Experience in leasing, real estate, property management, or a related industry is preferred.

Responsibilities

• Greet guests, visitors, and callers, and route or resolve information requests from internal and external customers within scope.
• Direct complex customer inquiries to the appropriate staff member or management for resolution.
• Coordinate day-to-day tenant transactions and maintain, audit, and report fund management related to move-ins, move-outs, initial rent, deposits, and outstanding move-in funds.
• Assist the property management team with unlicensed activity.
• Assist with tenant access and the Rently process as directed by management.
• Prepare and maintain data-entry requests, including filing and archiving paper and electronic documents within various database systems.
• Review, prepare, and deliver routine and ad-hoc reports for management.
• Ensure adequate office supplies and order supplies as needed.

Benefits

• Medical, dental, and vision insurance participation opportunities.
• Flexible spending accounts and/or health savings accounts.
• Dependent savings accounts.
• 401(k) with company matching contributions.
• Employee stock purchase plan.
• Tuition reimbursement program.
• Nine paid holidays per year.
• Accrued paid time off (PTO), up to a maximum of 120 hours per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED