Administrative Assistant

BCFS Health & Human Services • Tyler, TX

21d

About The Position

The Administrative Assistant provides clerical support to the program director and other staff members. Duties include telephone reception, office management, and data entry, while maintaining compliance with agency policies and procedures and established state and federal standards and requirements.

The role supports administrative operations, communication and collaboration, and client services. It includes maintaining records and case files, handling client information, coordinating purchasing and inventory, assisting with budget tracking, preparing documents, arranging travel, and supporting staff. The position also involves client and family follow-up, familiarity with community resources, outreach, and 24-hour on-call services for FAYS and HOPES.

The employee must maintain required certificates, including First Aid and CPR, have a valid Texas driver's license and reliable transportation, and meet the stated screening and work-eligibility requirements. Employees must receive an annual influenza vaccination or obtain an approved medical or religious exemption.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of administrative experience.
• Advanced skills in Microsoft Word and Excel.
• Maintain certificates required for the position, including First Aid and CPR.
• Valid Texas driver's license with a clear driving record and reliable transportation.
• Pass a pre-employment drug screen and random drug screens.
• Provide proof of work eligibility status upon request.
• Pass pre-employment and biennial criminal background and motor vehicle checks; fingerprints are required if the applicant has lived out of state within the past 5 years.
• Receive an annual influenza vaccination or obtain an approved medical or religious accommodation exemption.
• Communicate effectively in writing and verbally in English.
• Work in a fast-paced environment.
• Maintain the computer literacy needed to meet job responsibilities.
• Work effectively and without intensive supervision both independently and as part of a multidisciplinary team.
• Respond sensitively and competently to the service population's cultural and socio-economic characteristics.

Nice To Haves

• Associate's degree.
• Experience managing multiple databases and filing systems.

Responsibilities

• Accept and screen incoming communications.
• Assist with intake processes.
• Enter and maintain client information.
• Manage case files.
• Manage purchasing and inventory.
• Assist with budget tracking.
• Type and design documents.
• Coordinate travel arrangements.
• Support staff with administrative tasks.
• Work with staff members and stakeholders.
• Attend meetings and trainings.
• Provide community outreach.
• Conduct follow-up activities with clients and families.
• Maintain familiarity with community resources.
• Provide 24-hour on-call services for FAYS and HOPES.
• Maintain accurate records and documentation.
• Submit reports and requisitions on time.
• Maintain office equipment and supplies.
• Track budgets and expenses.
• Meet federal and state regulatory guidelines.
• Travel as needed.
• Perform other duties as assigned per grant requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED