Administrative Assistant

PRIORITY ONDEMAND•Mableton, GA

About The Position

The Administrative Assistant provides day-to-day administrative support for local operations and reports to the Director of Operations. The role handles mail, vendor invoices, administrative phone lines, petty cash, and office equipment. It also supports the President and Billing staff with field-crew documentation and patient-information research related to transport documentation and billing. The position requires maintaining the security and privacy of company and patient information in accordance with HIPAA and applicable local, state, and federal regulations, as well as maintaining billing and patient-care records under proper HIPAA and document-retention standards. The Administrative Assistant is expected to model professionalism and prioritize customer service, compliance, and safety. The role may provide backup dispatcher coverage as needed and perform other administrative duties as directed.

Requirements

  • Excellent administrative skills and strong attention to detail.
  • Ability to manage multiple projects successfully at the same time.
  • Punctuality and ability to meet assigned deadlines.
  • Ability to express oneself clearly verbally and in writing.
  • Ability to learn and apply knowledge.
  • Effective verbal and written communication skills.
  • Ability to analyze problems and develop practical solutions.
  • Ability to manage time in a multitasking environment and prioritize based on changing needs.
  • Ability to interact effectively with others and speak with a variety of people by telephone.
  • Ability to reach, push, and pull.
  • Ability to sit or stand for long periods.
  • Ability to use a computer keyboard and write for extended periods.
  • Ability to lift and maneuver 35 pounds without difficulty.
  • Ability to complete all job duties.

Responsibilities

  • Process incoming and outgoing mail.
  • Help ensure the security of buildings and other company property.
  • Organize, code, and process vendor invoices for the President's signature.
  • Answer administrative phone lines and serve as a backup dispatcher as needed.
  • Manage the operations petty cash account, including reconciliation and requests for additional funds.
  • Assist the President and Billing staff with field-crew follow-up and field documentation.
  • Assist the President and Billing staff in researching patient information related to transport documentation and billing.
  • Protect company and patient information in accordance with HIPAA and applicable local, state, and federal regulations.
  • Maintain billing and patient-care records in accordance with HIPAA and document-retention standards.
  • Demonstrate professionalism and prioritize customer service, compliance, and safety.
  • Know, understand, and comply with company policies and procedures.
  • Operate office machines, including photocopiers, scanners, facsimile machines, voicemail systems, and personal computers.
  • Report to assigned shifts on time and properly groomed in appropriate business attire.
  • Perform other duties related to administrative functions as directed or needed.
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