Administrative Assistant

FLACRA•Hathaway Corners, NY

21d•$17 - $17•Onsite

About The Position

The Outpatient Administrative Assistant supports the Manager of the Outpatient Clinic and clinic staff in accordance with the organization’s mission, vision, and values. The role assists with clinic workflow, client records, reports, office administration, supplies, and communication with clients, provider agencies, vendors, and internal departments. The position is based at 1386 Hathaway Drive in Farmington, New York, and is full-time.

Requirements

Associate degree.
Two years of clerical, administrative, or office management experience.
Valid New York State driver’s license.
Ability to communicate effectively and work cooperatively with culturally diverse people, staff, and vendors.
Excellent computer skills, including Microsoft Word, Excel, and payroll software.
Excellent written and verbal communication skills.
Ability to multitask, solve problems, manage time effectively, and remain calm in a crisis.

Responsibilities

Assist with the daily management of Outpatient Clinic workflow, including answering phones, scheduling and maintaining staff calendars, checking in clients, and providing proactive support to the Clinic Manager and clinic staff.
Complete reports requested by the Clinic Manager and Lead Administrative Assistant.
Maintain accurate client demographic, insurance, and billing information in 10e11.
File and organize paperwork, reports, and office materials.
Receive, direct, and relay phone messages, emails, and faxes.
Perform dictation, phone reception, filing, typing, copying, mailing, advocacy, and special project tasks.
Assist with compiling and preparing statistical data and reports as requested by the Clinic Manager.
Work collaboratively with IT staff and other departments to support FLACRA’s mission of providing quality client care.
Order and track supplies for program urine screens, breathalyzer, and NRT.
Prepare and maintain proactive spreadsheets, Closed Chart Audit, PN Reconciliation, MSD, and other reports assigned by management.
Perform administrative and secretarial functions as requested by the Clinic Manager.
Interface with provider agencies and maintain positive working relationships.
Communicate suggestions, concerns, and complaints directly to the Clinic Manager.
Provide professional, respectful, and dignified service and care to clients as a representative of FLACRA.
Perform other duties and functions as directed.