Administrative Assistant

Texas Health & Human Services Commission • Taylor, TX

14d • $2,694 - $3,405 • Onsite

About The Position

The Administrative Assistant provides administrative support to the unit supervisor and staff and routinely interacts with Texas Department of Family and Protective Services staff and the general public. The role is based in Taylor, Texas, and is not eligible for telework. Travel may be required up to 10% of the time.

Administrative Assistants may also be required to assist DFPS caseworkers with supervision of children without placement, primarily children ages 10 to 17. This may include monitoring children during stays at an office or community location and helping ensure their safety and needs related to food, hygiene, education, and recreational activities are met. This work could require a schedule outside normal hours; overtime compensation may be earned.

Requirements

• Graduation from high school or equivalent.
• One year of full-time administrative support, general office, clerical, secretarial, or Texas Department of Family and Protective Services experience. Thirty semester hours from an accredited college or university may substitute year for year for the required experience.
• Knowledge of computers.
• Skill in using Microsoft Works or a Windows environment.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.

Responsibilities

• Enter data into IMPACT and other electronic programs and systems.
• Answer and screen telephone inquiries, take and route messages, and record intake information for referral to caseworkers.
• Prepare and maintain statistical reports, leave and personnel records, case control systems, case records, and related unit files.
• Serve as the unit timekeeper and process purchase orders as directed.
• Type correspondence, forms, narratives, travel vouchers, meeting notes, performance evaluations, and other unit documents; file related documents.
• Provide program and agency information and make referrals to community resources.
• Greet visitors, respond to general questions, and direct callers to the appropriate location.
• Perform other duties as assigned and required to maintain unit operations.
• Promote and demonstrate respect for cultural diversity among coworkers and work-related contacts.
• Attend work regularly in accordance with agency leave policy.
• When required, assist DFPS caseworkers with monitoring children without placement and helping ensure their safety and needs are met.

Benefits

• 100% paid health insurance for the employee and 50% paid for eligible family members.
• Retirement plans with lifetime monthly payments after five years of state service, plus 401(k) and 457 savings options.
• Paid vacation, holidays, and sick leave.
• Optional dental, vision, and life insurance at rates described as lower than most private plans.
• Flexible spending accounts for health and dependent care.
• Employee discounts, including gym memberships, electronics, and entertainment.
• Potential eligibility for Public Service Loan Forgiveness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED