Administrative Assistant

Ericsson • Plano, TX

7d • Onsite

About The Position

Ericsson is seeking a proactive, organized Administrative Assistant to support the Americas Cloud Software and Services (CSS) organization in Plano, Texas. The role supports leadership and account teams so they can focus on business and customer priorities, while helping maintain smooth administrative and operational processes. It offers exposure to CSS leadership, customers, and business priorities, with the opportunity to grow into a more strategic partnership. The role is expected to uphold Ericsson’s values and Code of Business Ethics.

The position provides comprehensive administrative support, including calendar and meeting coordination, travel arrangements, purchasing and invoice processing, and team engagement activities. It also requires adherence to company policies concerning travel, expenses, privacy, security, and business ethics. Ericsson seeks someone who can learn and adapt as the company develops its AI-enabled ways of working.

Requirements

• At least 3 years of experience in an administrative assistant or similar role.
• Experience managing complex calendars and logistics across multiple time zones.
• Strong organization, reliability, and attention to detail, with the ability to manage multiple priorities in a fast-paced, matrixed environment.
• Ability to manage ambiguity and drive activities independently with minimal supervision.
• High integrity and ability to handle sensitive information discreetly and confidentially.
• Strong service mindset and ability to build trust with senior leaders, cross-functional teams, customers, and external partners.
• Excellent written and verbal communication skills in English.
• Advanced proficiency in Microsoft Office, including Outlook, PowerPoint, Excel, and Word.
• Willingness to learn and adapt to skills needed for an AI-enabled future.

Nice To Haves

• Experience in a large, international corporate or customer-facing environment.
• International coordination experience.

Responsibilities

• Provide administrative support to leadership and account teams, including complex calendar management, meeting planning, and decision-making support.
• Prioritize and manage incoming requests, resolve scheduling conflicts, and recommend ways to optimize leadership and customer engagements.
• Coordinate internal and customer-facing meetings, workshops, and events across time zones, including agendas, logistics, planning, and on-site support.
• Arrange domestic and international business travel, including bookings, itineraries, transportation, expense handling, and real-time travel support.
• Generate purchase orders and process invoices using Ericsson tools such as SAP and Concur, ensuring approvals and compliance.
• Coordinate team touchpoints, recognition activities, and regular events to foster an inclusive and engaging team environment.
• Ensure compliance with Ericsson policies on travel, expenses, data privacy, information security, and the Code of Business Ethics.

Benefits

• Three medical plan options and a dental plan option, with company credits toward premiums for employees and eligible covered dependents.
• 401(k) plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
• Company credits toward basic life insurance, accidental death and dismemberment coverage, and short- and long-term disability coverage.
• Option to participate in the Ericsson Stock Purchase Plan.
• At least 15 days of accrued vacation, up to 3 personal days, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
• Up to 16 weeks of paid maternity leave and 6 weeks of paid parental or adoption leave at 100% of pay.
• Financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed