Administrative Assistant - Harrisonburg Primary Care

Augusta Health Careers•Harrisonburg, VA

About The Position

Under the supervision of the Office Manager, the Administrative Assistant performs receptionist, secretarial, and operational duties for Harrisonburg Primary Care and serves as a liaison between patients, other staff, and physicians. Harrisonburg Primary Care is a busy medical practice with six providers.

Requirements

  • High school education or equivalent.
  • One year of general office support experience.
  • Basic understanding of general office routines and procedures, with the ability to file accurately.
  • Basic knowledge of Microsoft Word and Excel.
  • Computer proficiency, including keyboarding, basic navigation, and email use (Outlook).
  • Ability to use multi-line phone and computer systems accurately and efficiently.
  • Effective customer service and relationship-building skills with patients, visitors, and staff.
  • Ability to respect patients’ dignity and follow HIPAA rules without breaches in confidentiality.
  • Proficient listening, verbal, and written communication skills.

Nice To Haves

  • Medical office experience preferred.

Responsibilities

  • Answer incoming direct calls and voicemail messages.
  • Check patients out and schedule appointments.
  • Register patients for appointments.
  • Perform receptionist, secretarial, and operational duties as assigned.
  • Serve as a liaison between patients, other staff, and physicians.
  • File accurately and transcribe documents.

Benefits

  • Generous paid time off to promote work-life balance.
  • Free onsite parking.
  • Shift and weekend differentials.
  • Tuition reimbursement.
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