Primary Care Administrative Coordinator
About The Position
Community Care is hiring a Primary Care Administrative Coordinator to support its Medical Management Program and primary care provider (PCP) workforce, including physicians and advanced practice providers. The role works closely with the Medical Director and Palliative Care – Ethics Manager and provides administrative support to help maintain reliable, efficient clinical operations. It is based at Community Care’s Milwaukee office at 3220 W. Vliet St., with a Monday-to-Friday schedule from 8:00 AM to 4:30 PM. The coordinator handles routine provider administrative operations and coordinates program initiatives and processes. Matters concerning clinical practice, performance, competency, quality of care, or medical decision-making remain under appropriate clinical leadership. Community Care is a Wisconsin-based nonprofit that coordinates and delivers supportive services to help older adults and adults with disabilities live as independently as possible in their communities.
Requirements
- Bachelor’s degree in healthcare administration, human resources, nursing, or a related field, or an equivalent combination of education and relevant experience.
- Healthcare administrative, medical practice, or clinical operations experience.
- Experience supporting physicians and/or advanced practice providers.
- Demonstrated experience coordinating complex schedules and multiple competing priorities.
- Knowledge of healthcare administrative processes, including credentialing, timekeeping, leave administration, onboarding, and regulatory training.
- Strong organizational, communication, and problem-solving skills.
- Ability to appropriately handle confidential personnel and clinical information.
- Proficiency with Microsoft Office and electronic scheduling, HR, and healthcare information systems.
Nice To Haves
- Three or more years of healthcare or medical-group operations experience.
- Experience in PACE, geriatrics, ambulatory care, population health, managed care, or another interdisciplinary healthcare environment.
- Experience supporting providers working across multiple clinical sites.
- Experience with provider credentialing and payer enrollment.
- Experience with physician/APP recruitment and onboarding.
- Experience with workforce planning and provider scheduling.
- Familiarity with CMS and other healthcare regulatory requirements.
Responsibilities
- Provide administrative support for the Medical Management Program and primary care provider workforce, including physicians and advanced practice providers.
- Coordinate Medical Management Program initiatives and meetings.
- Coordinate provider schedules, time and attendance, leave, credentialing, onboarding, required training, expenses, and other administrative processes.
- Assume responsibility for routine provider administrative operations while ensuring clinical matters remain under appropriate clinical leadership.
Benefits
- Generous paid time off.
- Competitive pay and benefits, including health, dental, and vision.
- Flexible benefits plan.
- Employee referral program.
- Coworkers care program.
- Retirement plan with employer contribution.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
