Primary Care Administrative Coordinator
About The Position
Community Care is hiring a full-time Primary Care Administrative Coordinator for its Milwaukee office. The role is part of the Medical Management Program and works closely with the Medical Director and Palliative Care – Ethics Manager. It provides administrative support to the program and primary care provider workforce, including physicians and advanced practice providers, and coordinates administrative processes and initiatives that support reliable, efficient clinical operations. Routine provider administrative operations are within the role’s scope; matters involving clinical practice, clinical performance, competency, quality of care, or medical decision-making remain under appropriate clinical leadership. Community Care is a local nonprofit that helps older adults and adults with physical and intellectual disabilities live as independently as possible in the community. The organization coordinates and delivers supportive services to more than 13,000 Wisconsin residents and works with local offices and community partners to provide compassionate, personalized care.
Requirements
- Bachelor’s degree in healthcare administration, human resources, nursing, or a related field, or an equivalent combination of education and relevant experience.
- Healthcare administrative, medical practice, or clinical operations experience.
- Experience supporting physicians and/or advanced practice providers.
- Demonstrated experience coordinating complex schedules and multiple competing priorities.
- Knowledge of healthcare administrative processes, including credentialing, timekeeping, leave administration, onboarding, and regulatory training.
- Strong organizational, communication, and problem-solving skills.
- Ability to handle confidential personnel and clinical information appropriately.
- Proficiency with Microsoft Office and electronic scheduling, HR, and healthcare information systems.
Nice To Haves
- Three or more years of healthcare or medical-group operations experience.
- Experience in PACE, geriatrics, ambulatory care, population health, managed care, or another interdisciplinary healthcare environment.
- Experience supporting providers working across multiple clinical sites.
- Experience with provider credentialing and payer enrollment.
- Experience with physician/APP recruitment and onboarding.
- Experience with workforce planning and provider scheduling.
- Familiarity with CMS and other healthcare regulatory requirements.
Responsibilities
- Provide administrative support for the Medical Management Program and its primary care provider workforce, including physicians and advanced practice providers.
- Coordinate Medical Management Program initiatives and meetings.
- Coordinate provider schedules, time and attendance, leave, credentialing, onboarding, required training, expenses, and other administrative processes.
- Support routine provider administrative operations while ensuring clinical matters remain under appropriate clinical leadership.
Benefits
- Generous paid time off.
- Competitive pay and benefits, including health, dental, and vision.
- Flexible benefits plan.
- Employee referral program.
- Coworkers care program.
- Retirement plan with employer contribution.
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
