Administrative Assistant
About The Position
As an Administrative Assistant supporting Patriot Long Island, you'll help keep daily agency operations organized, responsive, and running smoothly. From routing communications and maintaining carrier documents to coordinating office supplies and supporting accounting processes, your work will help teams stay focused on serving clients. You'll work closely with Receptionists, Account Managers, Assistants, Agency Leadership, and Department Management to support administrative needs across the agency. Your attention to detail and follow-through will help ensure information reaches the right people, records remain accurate, and colleagues have the resources they need.
Requirements
- Prior experience in an administrative support function.
- High school diploma or GED.
- Strong written and verbal communication skills.
- Strong organizational skills with the ability to prioritize tasks and manage daily responsibilities effectively.
- Problem-solving skills and the ability to follow through on issues until they are resolved.
- High attention to detail when entering data and reviewing documents.
- Ability to collaborate effectively and contribute to a team environment.
- Proficiency with Agency Management Systems, Microsoft Office Suite, and other tools used for client management and communication.
- Commitment to maintaining confidentiality and following ethical standards when handling sensitive information.
- Commitment to staying current on relevant industry trends, regulations, and best practices.
- Availability to work in-office in Uniondale, NY or Riverhead, NY.
Nice To Haves
- Experience working at a Property and Casualty insurance agency.
- Associate degree in Business Administration or a related field.
- Bilingual in English and Spanish a plus.
Responsibilities
- Support Receptionists by assisting with incoming calls, emails, faxes, text messages, and mail, routing communications promptly and accurately.
- Assign daily carrier downloads and partner with Account Managers and Assistants to resolve issues involving policies, claims, and electronic documents.
- Retrieve, attach, and distribute carrier documents to ensure timely delivery and accurate records.
- Coordinate office supplies, postage machine and printer updates, and new user setups for office systems and equipment.
- Manage relationships with office service and supply vendors, including water, cleaning, and shredding providers.
- Scan documents, assist with agency license renewals, and support administrative, operational, and compliance needs.
- Assist with scanning and submitting carrier commission statements and checks for deposit, preparing deposit reports, and providing complete documentation to the Accounting Team.
- Participate in departmental and agency meetings, providing relevant administrative updates and supporting communication across teams.
- Support Agency Leadership and Department Management with additional administrative responsibilities and special projects.
- Maintain confidentiality and handle sensitive employee and client information in accordance with company standards.
Benefits
- Multiple medical plan options, with preventive care covered at 100%
- Free virtual medical and mental healthcare for employees and their families, plus a dedicated healthcare concierge
- Employer-paid short-term and long-term disability coverage
- Paid parental leave
- Personalized PTO that lets you take time away when you need it, without traditional accruals, plus separate sick leave
- Competitive 401(k) company match
- Comprehensive dental and vision coverage
- Employee Assistance Program with confidential mental health, legal, financial, and work-life support
- medical, dental, and vision insurance
- 401(k) with company match
- personalized time off
- company paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
