Administrative Assistant

IU Health • Indianapolis, IN

29d • Onsite

About The Position

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Requirements

• High School Diploma or GED required.
• Basic proficiency in Microsoft Office applications required.

Nice To Haves

• Previous experience in a healthcare setting preferred.
• Knowledge of Cerner and healthcare scheduling workflows preferred.
• Understanding of insurance verification and interpretation of insurance information.
• Knowledge of medical terminology, ICD-10, and CPT coding preferred.
• Ability to learn new systems and retain detailed healthcare-related information.
• Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
• Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.

Responsibilities

• Facilitate patient flow from check-in through check-out in a timely, professional manner.
• Verify insurance coverage and maintain accurate patient demographic information.
• Schedule appointments and manage patient registration activities.
• Communicate effectively with patients, providers, and multidisciplinary team members.
• Answer incoming calls and direct patients and visitors appropriately.
• Collect and validate information to support accurate billing, reimbursement, and clinical outcomes.
• Explain department policies, charges, and payment requirements to patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED