Administrative Assistant

Done Right Hood & Fire Safety•Brooklyn, NY

About The Position

Done Right Hood & Fire Safety is seeking an organized, upbeat Administrative Assistant to support the teams that provide hood cleaning and grease trap services to restaurants, hotels, and commercial kitchens in New York. The role keeps office operations and service scheduling running smoothly while providing responsive, friendly customer service. This is described as a steady, full-time role with a growing essential-service company. Office hours are Monday through Friday, 9 AM to 6 PM. Starting pay is $1,200 to $1,400 per week. Benefits include health, dental, and vision insurance. The company also describes a close-knit, supportive team, room to grow as it expands, and varied day-to-day work.

Requirements

Positive, can-do attitude and a genuine people-person personality.
Strong organization skills and ability to manage many moving pieces.
Clear, professional written and spoken communication.
Comfort with computers, email, and scheduling software.
Reliability, punctuality, and pride in doing things the right way the first time.

Nice To Haves

Experience with ServiceTrade, QuickBooks, or similar software.
Previous office, scheduling, or customer service experience; the company will train the right person.

Responsibilities

Schedule hood cleaning and grease trap service appointments and keep crew calendars accurate and on time.
Answer customer calls and emails, resolve problems, and follow up to ensure nothing falls through the cracks.
Handle office correspondence, including emails, letters, service confirmations, reminders, and follow-ups.
Coordinate with technicians, drivers, and the office team to prepare each job for success.
Keep customer records, service notes, and paperwork organized and up to date.
Support the team with data entry, filing, and other administrative projects as needed.