Administrative Assistant (AA) - Full Time Days

Naphcare, Inc.•Tucson, AZ
•Onsite

About The Position

NaphCare is hiring a full-time Administrative Assistant to join its team of medical professionals at the Pima County Detention Center in Tucson, Arizona. The role works alongside correctional officers and other medical professionals who provide care to individuals in residence. It is performed in a controlled environment where security is a top priority and supports a diverse patient population with complex medical needs. The Administrative Assistant supports NaphCare’s mission to provide quality healthcare that protects patients’ rights, dignity, and health. Responsibilities include visitor and inquiry routing, correspondence and medical-record transmission, clerical and inventory work, bookkeeping, claims and records requests, recruiting and onboarding assistance, utilization management, and preparation for accreditation surveys.

Requirements

  • High school diploma or equivalent (GED).
  • Current BLS certification through the American Heart Association.
  • Proficiency with Microsoft Office products.
  • Ability to maintain confidentiality of proprietary and confidential information.
  • Integrity and professionalism, and ability to adhere to a Code of Conduct and comply with facility correctional healthcare policies, procedures, and legal requirements.
  • Must pass the facility’s criminal background check and drug screening.

Nice To Haves

  • Two years of college.

Responsibilities

  • Receive and route visitors, inquiries, and issues to the appropriate staff.
  • Transmit correspondence and medical records by mail, email, or fax.
  • Perform clerical and administrative functions, including ordering and maintaining supplies inventory and sorting and distributing mail and interoffice correspondence.
  • Perform bookkeeping duties, including preparing expense reports and maintaining petty cash and receipts.
  • Transmit and maintain medical claims, subpoenas, and medical-record requests as required.
  • Assist the HSA and DON with recruiting, credentialing, interview scheduling, and processing new-hire documentation.
  • Process offsite referrals, appointments, patient registrations, and transport requests as part of utilization management.
  • Gather and maintain documentation required for accreditation surveys.

Benefits

  • Health, dental, and vision insurance starting on day one.
  • Prescriptions at no charge through the health plan, beginning on day one.
  • Employee Assistance Program (EAP) services.
  • 401(k) and Roth plans with company contribution starting on day one.
  • Tuition assistance.
  • Referral bonuses.
  • Term life insurance at no cost to the employee.
  • Paid time off and paid holidays.
  • Free continuing education and CMEs.
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