Administrative Assistant - Ball Memorial - Full Time Days

Indiana University Health System • Muncie, DE

9d • Onsite

About The Position

Provides basic administrative and technical support for leaders and teams in the Staff Education Department. Manages schedules and calendars, coordinates meetings and travel arrangements, processes invoices, and handles inquiries as appropriate. Works with basic guidance and direction and addresses basic administrative and technical issues. The role coordinates AHA training activities and supports planning, documentation, reporting, communications, course development, and continuous improvement of training programs.

Requirements

• High school diploma or GED required.
• Requires 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.
• Strong organizational and problem-solving skills.
• Strong technical aptitude and comfort learning new technology platforms.
• Resourceful, adaptable, proactive, and willing to learn new systems, tools, and processes.

Nice To Haves

• Previous administrative experience preferred.
• Experience with a matrix organization and complex work environment is a plus.
• BLS certification preferred.
• Prior experience using Articulate software is preferred.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.

Responsibilities

• Coordinate and manage AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
• Maintain and coordinate class schedules, registrations, and related administrative tasks.
• Support course planning, documentation, reporting, and communication efforts.
• Use Articulate software to develop and maintain training content.
• Assist with programming and course-building activities.
• Collaborate with internal stakeholders to support effective delivery and continuous improvement of training programs.
• Manage schedules and calendars, coordinate meetings and travel arrangements, process invoices, and handle inquiries.
• Address basic administrative and technical issues as they arise.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED