Administrative Assistant - Ball Memorial - Full Time Days

IU Health • Muncie, IN

10d • Onsite

About The Position

The Administrative Assistant provides basic administrative and technical support to leaders and teams, managing schedules and calendars, coordinating meetings and travel, processing invoices, and handling inquiries as appropriate. The role works with basic guidance and direction and addresses routine administrative and technical issues.

In the Staff Education Department, this position coordinates American Heart Association (AHA) training activities, class schedules and registrations, and related administrative work. It supports course planning, documentation, reporting, communications, programming, and course building. The assistant uses Microsoft Office and may use Articulate software to develop and maintain training content, while collaborating with internal stakeholders to deliver and continuously improve training programs.

The employer describes Indiana University Health as a comprehensive health system with 15 hospitals and nearly 40,000 team members. It emphasizes opportunities for team members to learn and develop through clinical training, leadership development, promotion opportunities, and cross-training.

Requirements

• High school diploma or GED required.
• Requires 0–3+ years of relevant experience.
• Basic proficiency in Microsoft Office, including Word, PowerPoint, and Excel.

Nice To Haves

• Previous administrative experience.
• Experience working in a matrix organization and complex work environment.
• BLS certification.
• Strong technical aptitude and comfort learning new technology platforms.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Resourcefulness, innovation, and eagerness to learn new systems and technologies.
• Prior Articulate software experience; candidates willing to learn are encouraged to apply.

Responsibilities

• Coordinate and manage AHA training activities, ensuring classes are scheduled efficiently and communicated effectively.
• Maintain and coordinate class schedules, registrations, and related administrative tasks.
• Support course planning, documentation, reporting, and communication efforts.
• Use Articulate software to develop and maintain training content.
• Assist with programming and course-building activities.
• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.
• Manage schedules and calendars, coordinate meetings and travel arrangements, process invoices, and handle inquiries as appropriate.
• Address basic administrative and technical issues as they arise.

Benefits

• Access to diverse learning and development opportunities, including advanced clinical training, leadership development, promotion opportunities, and cross-training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED