Administrative Assistant

Keystone Cooperative•Eau Claire, MI

27d

About The Position

The Administrative Assistant provides customer service and administrative assistance for the branch. The role supports accounts receivable and promptly verifies, files, and responds to customer contracts. It also handles standard clerical work, including answering and directing phone calls, sorting mail, and assisting with other duties as needed. The typical schedule is approximately 8:00 a.m. to 4:30 p.m., with some flexibility as needed.

Requirements

High school diploma and one to two years of related experience and/or training, or an equivalent combination of education and experience.
Strong verbal and written communication skills.
Proficiency with Microsoft Office Suite.
Excellent organizational skills and ability to work within strict time frames.
Attention to detail and ability to process work accurately with minimal errors.
Ability to perform multiple tasks simultaneously.
Strong analytical skills and ability to calculate prices accurately.
Ability to work without supervision and make appropriate decisions.
Ability to work well in a team environment.

Responsibilities

Receive and efficiently, courteously, and professionally handle a significant volume of phone calls.
Perform station duties, including emptying trash, cleaning pumps and the office and bathrooms, supplying towels and washer fluid, taking inventory, filling propane cylinders, and stocking and ordering supplies.
Communicate with customers about billing adjustments and questions.
Accurately process payments, orders, and requests.
Reconcile, process, and file necessary paperwork.
Process electronic files via email.
Compile and submit finalized documentation.
Download reports.
Perform general clerical duties, including filing, photocopying, faxing, typing, and mailing.
Balance the cash drawer daily.
Compile, sort, and distribute daily mail; receive courier deliveries; and send branch mail weekly.
Purchase general office and break room supplies.
Assist with special projects as needed.
Perform other duties as assigned.