Administrative Assistant

Set Free Alaska • Kachemak City, AK

8d • $22

About The Position

The Administrative Assistant serves clients by greeting, welcoming, and directing them appropriately; notifying company personnel of visitor arrivals; maintaining security and telecommunications systems; and answering or referring client inquiries. The role handles reception, appointment scheduling, client communications, intake and admission paperwork, payment collection, records maintenance, file audits, and data entry.

Requirements

• One year of prior office experience.
• Ability to work a flexible schedule, filling in when other receptionists are out sick or on vacation.
• Ability to pass a drug screening and State of Alaska background check.
• Excellent written and verbal communication skills.
• Strong customer service and organizational skills.
• Punctuality in reporting to work.
• Ability to work as a team member, including accepting and providing supervision.
• Ability to build rapport with clients and staff.
• Ability to collect money and document payments.
• Basic computer skills, including Internet navigation and fluent use of electronic communication tools.

Nice To Haves

• One year of experience in medical office reception or a billing position.

Responsibilities

• Answer telephones, take messages, and direct calls and messages to appropriate staff professionally and courteously.
• Schedule client appointments on staff calendars.
• Make reminder calls for assessments the day before scheduled appointments.
• Collect money from current and inactive clients and document payments.
• Send letters and faxes, and make calls to clients and referring providers as requested.
• Create, update, and copy intake and admission packets; maintain a wait list for accepted clients who are awaiting an available bed.
• Inform the directing clinician when a client checks in for a session.
• Assist clients with completing intake and admission paperwork.
• Conduct file audits to ensure compliance with agency policies and procedures.
• Enter data into AKAIMS/Carelogic.
• Greet, welcome, and direct clients and visitors; notify company personnel of visitor arrivals.
• Maintain security and telecommunications systems, and answer or refer inquiries.

Benefits

• Insurance
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term disability
• 401(k) with 3% match
• Paid time off
• Continuing education stipend

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed