Administrative Assistant - IDDP

Lakes Regional Community Center•Waxahachie, TX

About The Position

The IDDP Administrative Assistant provides administrative support to the Intellectual and Developmental Disabilities Program (IDDP), including Waiver services. The position assists nursing and program staff with required documentation, medical appointment coordination, obtaining physician orders, quarterly review support, and maintaining accurate, current records. The role supports compliance with agency policies, Medicaid requirements, and state regulations while helping ensure efficient service coordination for individuals receiving services. The position is part time at 24 hours per week. Days and hours will be discussed. Compensation is $15.50 per hour.

Requirements

  • High school diploma or GED.
  • One year of experience in a field related to the duties of the position.
  • Fluent working computer skills, including MS Word and Excel.
  • Ability to pull reports accurately.

Responsibilities

  • Provide administrative support to the IDDP Waiver Program.
  • Assist nursing staff with preparation, tracking, and completion of quarterly reviews and required documentation.
  • Coordinate with physician offices and healthcare providers to obtain physician orders, signatures, and supporting documentation.
  • Follow up on outstanding medical documentation and communicate updates to nursing and program staff.
  • Schedule and coordinate medical and follow-up appointments for individuals receiving Waiver services, and provide transportation when necessary.
  • Maintain tracking systems for appointments, physician orders, quarterly reviews, and other required program documentation.
  • Enter and update individual information accurately and promptly in the Electronic Health Record (EHR) system.
  • Maintain organized electronic and paper records while ensuring HIPAA compliance and confidentiality.
  • Review documentation for completeness and notify appropriate staff of missing or incomplete information.
  • Assist with quality assurance reviews, audits, and regulatory monitoring activities.
  • Prepare reports, spreadsheets, correspondence, and other program-related documents.
  • Communicate professionally with nurses, physicians, healthcare offices, individuals receiving services, families, and agency staff.
  • Perform filing, scanning, copying, data entry, and other administrative duties as needed.
  • Provide additional administrative support to ensure effective operation of IDDP services.
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