Administrative Assistant

Kay and Associates, Inc.•Edwards Air Force Base, CA

21d

About The Position

We are seeking an Administrative Assistant to support a Ground Support Equipment/Special Purpose Maintenance contract at the NASA Armstrong Flight Research Center. The role involves administrative work supporting equipment maintenance operations, including processing repair orders, preparing reports, maintaining records, developing documentation, assisting customers and employees, processing transactions, maintaining training records, and providing backup support for purchasing and tool crib duties. Additional administrative tasks may be assigned by the Admin Lead.

Requirements

At least 5 years of administrative work experience with substantial computer experience.
Comprehensive knowledge of administrative assistance practices and personal computer software, including Microsoft Office.
Familiarity with basic office machines needed to perform the duties.
Ability to type at least 45 words per minute.
Ability to read and interpret work instructions and other oral and written technical guides.
Comfort with receiving and making customer-related phone calls.
Successful completion of a background check and pre-employment drug screening as conditions of employment.

Nice To Haves

Experience in the automotive and equipment maintenance field is desirable.

Responsibilities

Accurately process and track equipment repair orders.
Prepare monthly and periodic reports as required.
Maintain historical equipment files and update records in Excel spreadsheets and Access databases.
Develop and maintain spreadsheets, forms, and other documents as needed.
Handle customer service calls professionally and coordinate maintenance scheduling with customers and shop leads.
Process credit card transactions accurately and efficiently.
Maintain accurate employee training records.
Assist employees with questions related to computer software.
Back up the purchasing/tool crib employee during their absence.
Perform additional administrative tasks as assigned by the Admin Lead.